Who these terms cover
Quality Control Marketing LLC, doing business as Quality Control Reviews (QCR), operates this website and its business services. These terms describe permitted website use. Paid services require explicit acceptance of the Client Services Agreement and selected order terms. Simply viewing a page does not replace that acceptance.
You must be at least 18 and authorized to act for the business when creating an account or purchasing services. Our Privacy Policy explains how information is handled; it is not blanket consent to optional marketing.
Your service and order
The selected order and accepted service agreement control your paid service, including its scope, price, activation, cancellation and refunds. The client dashboard is included in the core service. CRM + Customer Tracker is an optional paid add-on. Additional work or a specific integration must be agreed and available for your business.
Website examples demonstrate features and do not promise identical results. The current website price does not silently change an existing accepted order.
Free QCR Score and reports
The free QCR Score is an informational estimate based on available public business data, category and comparison matching, and QCR’s methodology. Data can be incomplete, delayed or inaccurate. Scores and comparison positions are not audits or guarantees. Review-based observations are not independently verified facts about a business.
Use a report for your own business evaluation. Do not automate excessive requests, scrape protected areas, bypass safeguards, or resell QCR’s software or analysis as your own product. Nothing here restricts lawful uses that cannot be restricted by contract.
Deposit, renewal and cancellation
Pay $25 to begin setup. The deposit is fully credited to your first service period. Your subscription does not start during setup. When QCR is ready, you confirm the remaining first-period payment in your dashboard. Your monthly or annual subscription begins with that payment.
After activation, your selected plan renews automatically at the accepted rate and interval until canceled. Cancel before the renewal date through the billing link in your dashboard or email billing@qualitycontrolreviews.com. No extra advance-notice period applies under the standard agreement. Service normally continues through the paid period.
Cancel before activation for a full deposit refund; QCR also refunds it if we cannot activate the service. After activation, unused time is not prorated or refunded unless required by law or agreed in writing. An annual plan is prepaid for twelve months. These provisions do not remove rights concerning unauthorized charges or failure to deliver contracted services. Your accepted order and agreement control any specific arrangement.
Stripe handles payments and receipts. Taxes, if applicable, and separate charges must be disclosed before payment; additional charges require your agreement. Required renewal and change notices will be provided under applicable law.
Customer permission and honest reviews
Provide accurate business details and only customer data you are authorized to share. For automated review-request texts, obtain prior express written consent (including electronic opt-in) for your business and the review-request purpose. Keep proof of permission and tell QCR about withdrawals or opt-outs. A customer’s presence in your CRM is not by itself permission to text them. QCR reviews the permission process and applies its workflow and suppression checks; each party remains responsible for its own conduct.
Do not request fake reviews, review gating, selective invitations based on expected positive feedback, misleading content or impersonation. QCR does not offer incentives for Google reviews or for changing or removing them. Honest reviews and lawful complaints about QCR or any other business are not restricted.
Accounts and acceptable use
Keep credentials private and report suspected unauthorized access promptly. Do not probe or bypass security, access another client’s information, upload malicious code or disrupt the service. QCR may restrict affected access when reasonably necessary to protect information, address misuse or enforce lawful payment obligations. Paid-service suspension and termination are governed by the accepted agreement.
Third-party platforms
QCR relies on providers for hosting, payments, messaging, email, public listings, backups and analysis, plus approved booking or CRM integrations. These include Stripe, Google, WordPress hosting, Render, Twilio, Backblaze and OpenAI. See Data Handling for the practical data flow.
Providers control their approval, availability and policies. QCR cannot guarantee their decisions, delivery or uninterrupted operation, but remains responsible for reasonable care in its own work. Your own third-party accounts may have separate terms.
Analysis and results
QCR performs the agreed work but does not guarantee review counts, ratings, rankings, removals, revenue or business outcomes. AI may assist in drafting review intelligence; QCR requires human review before publishing client reports. A request, delivery or click is not proof of a posted review, and progress is not automatically attributable to QCR.
Business recommendations support your judgment and are not legal, tax, financial or other regulated professional advice.
Ownership and permission
QCR retains rights in its brand, website, software, templates and scoring methods, subject to third-party rights. Clients retain their business data, accounts and supplied materials. Clients may keep and use paid-for reports for their business. QCR does not use client names, logos or results in public marketing without prior written permission.
Website availability and liability
The website and free tools are provided as available, without a promise of uninterrupted operation or perfectly accurate public data. To the extent permitted by law, QCR disclaims implied warranties for those free tools and excludes indirect or consequential losses from their use. Paid-service liability is governed by the accepted service agreement.
No provision excludes liability that cannot lawfully be excluded, or QCR’s fraud, willful misconduct or gross negligence, or limits nonwaivable statutory rights.
Governing law and updates
North Carolina law governs these terms, except where applicable law requires otherwise. Updates apply prospectively and show a new date. A website or policy update does not rewrite an existing accepted service agreement. Material changes to paid-service terms follow that agreement’s change process and applicable notice requirements.
Contact
Contact info@qualitycontrolreviews.com about these terms, billing@qualitycontrolreviews.com about billing or cancellation, and support@qualitycontrolreviews.com about your service or security.