Customer contacts
Keep names and contact details together, so your team can find the right customer without searching through separate lists.
OPTIONAL · CRM + CUSTOMER TRACKER
No CRM?
Keep your customers organized.
Move beyond notebooks, spreadsheets and scattered messages. Keep customer details and visit records in the same QCR account you already use for your reviews.
A simple place for everyday customer records.
A CRM is a system for keeping track of customers. This add-on is for local service businesses that need a straightforward starting point.
Visits and services
Record scheduled visits, completed services, prices and tips. Keep the visit status clear so a planned appointment is not mistaken for a completed service.
Team activity
Keep track of who helped each customer and the work recorded. Review customer activity alongside the business's QCR dashboard.
ONE ACCOUNT
Your review dashboard is already included.
Every QCR client gets the score, competitor comparison, review progress and customer feedback reports. You do not need this add-on to use those features.
Choose the Customer Tracker only when you need somewhere to organize customer and visit records. It lives inside that same dashboard, with the same login.
Explore the included dashboard →SAMPLE CUSTOMER RECORD
Alex Morgan
Visit: October 8 · Completed
Service: Haircut · $45
Team member: Jamie
A clear record of who visited, what service they received and who helped them.
CHOOSING THE RIGHT SETUP
Start with what your business needs.
What if I already use a CRM or booking system?
Keep the system that works for you. Tell QCR which software you use so we can confirm support and access. You do not need to buy the Customer Tracker just to connect a supported existing system.
Does entering a customer automatically send a text?
A customer record alone is not permission to text. QCR must confirm the workflow, completed service, customer permission and approved texting setup before review requests can begin.
Is this a full booking or payment system?
The add-on organizes customer and visit records. Confirm your scheduling, payment, inventory and other requirements with QCR before replacing software your team already relies on.
How much does it cost?
The Customer Tracker is an optional paid add-on to the core QCR plan. See the pricing page for the current plan and add-on details.
Less searching. Clearer customer records.
Tell us how you keep track of customers today. We will help you choose the right setup.