YOUR QCR DASHBOARD
Hair salon · 90-day view · Updated October 28, 2026
+7 points since the last update
of 10 businesses compared
The score uses each business’s own reviews. Competitor movement changes the leaderboard, not your score.
YOUR PROGRESS WITH QCR
Since Jul 30, 2026. These are observed changes in your public profile; new reviews may come through several sources. Net counts can also change when reviews are removed.
Average net review growth: +62.9 per month over 90 days of tracking.
Your star rating and the number of reviews supporting it. Every business uses the same calculation. Competitor changes affect your position, not your score. Established review sample.
QCR v2: rating quality = (stars − 1) ÷ 4; review depth = reviews ÷ (reviews + 50). Your score is 50 × rating quality × (1 + review depth), rounded to a whole number. The 50-review anchor gives additional reviews a gradually smaller effect. It is a QCR benchmark, not a Google ranking or a statistical confidence measure.
COMPETITOR SNAPSHOT
A comparison of public review strength among these businesses, not a Google Search or Maps ranking. Updated October 28, 2026.
YOUR LATEST UPDATE
Your Google profile has grown from 124 to 310 reviews in 90 days while maintaining a 4.7-star rating. You rank third in this 10-business comparison, behind two businesses with nearly 1,000 reviews each. Customers value the personal consultations and results that last. The clearest next opportunity: make busy-day visits feel as smooth as the finished service.
YOUR NEXT STEP
Start with appointment delays. Seven reviews mention a late start; several still praise the finished result. Protect that goodwill with clearer timing.
MANAGED BY QCR
We request feedback after eligible completed visits and track delivery here.
Totals cover the past 30 days. A delivered text does not confirm a new review.
REVIEW GROWTH TRAJECTORY
Compare your starting point with your latest recorded Google reviews and rating.
Future star ratings are not predicted.
+755 projected from todayAt this 90-day pace, your profile would reach approximately 1,065 reviews in another year. The estimate updates as your review growth changes.
Projection is an estimate based on observed review growth—not a guarantee of future reviews, rating, revenue, or Google ranking.
CUSTOMER REVIEW INTELLIGENCE
What to improve, what to keep doing, and how to check progress.
Seven reviews mention a late start or waiting without an update. Friday and Saturday visits appear repeatedly, even when customers love the finished result.
For two weekends, have the front desk record planned and actual start times. Give delayed customers a realistic update before they have to ask. Then adjust the booking gap for the service that most often runs over.
Suggested lead: Front desk leadTrack progress: Compare the number of appointments starting more than 10 minutes late before and after the change. Check that every delayed customer received an update.
Why it may help: A great result can lose some of its value when a visit disrupts the customer’s day. Clear updates and realistic booking gaps can help protect repeat visits.
Check with your team: Do the delays begin with a particular service, appointment length or time of day?
7 of 60 analyzed reviews mention this.
Beautiful highlights again. My only wish is that someone had told me the appointment ahead of mine was running late.
Review 9 · 2026-10-23 · 5 stars
I am delighted with my hair. There was a delay before we started on Friday, so allow extra time at busy hours.
Review 20 · 2026-10-18 · 5 stars
I always like the result here. This Saturday the appointment started late and I would have appreciated an estimate.
Review 31 · 2026-10-13 · 5 stars
Five reviews describe uncertainty about optional treatment charges. The concern is knowing the total beforehand, rather than the quality of the finished service.
Before starting, name the service price and each optional extra, then confirm the total with the customer. Record their agreement in the appointment notes. Check the reported treatment charge privately.
Suggested lead: Salon manager and stylistsTrack progress: Spot-check 10 appointments with extras each week for two weeks. Confirm that the quoted total matches the checkout total, and investigate any differences.
Why it may help: A surprise at checkout can undermine trust after an otherwise good visit. A clear total helps customers choose comfortably and return with confidence.
Check with your team: Do the booking menu, consultation and checkout all describe the same prices and inclusions?
5 of 60 analyzed reviews mention this.
The conditioning treatment was added to my bill, but I was not told its price before I agreed to it.
Review 7 · 2026-10-24 · 2 stars
Friendly stylist and lovely color, but the total was more than I expected because of an added treatment.
Review 18 · 2026-10-19 · 4 stars
Really happy with the result. It would help to hear the full price, including the treatment, before we start.
Review 29 · 2026-10-14 · 5 stars
Three happy customers wanted clearer care or styling instructions after their visit. They liked the result but were unsure how to maintain it.
Create a small take-home care card with two styling steps, the order to use products and any service-specific care advice. Walk through it with the customer before they leave.
Suggested lead: Lead stylistTrack progress: Try the card with 10 customers. At their next visit, ask which steps they used and what was unclear; update the card from those answers.
Why it may help: A result that still looks good at home gives customers another reason to return. A simple routine can extend the value of the appointment.
Check with your team: Which questions come up most often after color, curl and blowout appointments?
3 of 60 analyzed reviews mention this.
My curls looked fantastic leaving the salon. At home I was not sure which product to use first to recreate them.
Review 5 · 2026-10-25 · 5 stars
Loved my blowout. I forgot the styling steps by the time I got home and wished I had a quick care card.
Review 16 · 2026-10-20 · 5 stars
The color is exactly what I wanted. A short written care routine would help me keep it looking this good.
Review 40 · 2026-10-09 · 5 stars
Twenty-four reviews praise listening, clear explanations and agreeing on the look before work begins. Customers notice when advice fits their hair and everyday routine.
Share two of these reviews at the next team meeting. Agree on three consultation habits: check a reference, ask about the home routine, and confirm the plan before starting.
Suggested lead: Salon managerTrack progress: Observe five consultations each week for a month. Check that all three habits are used, and look for the same strengths in new feedback.
Why it may help: These specific behaviors help customers feel understood. Keeping them consistent gives first-time visitors a reason to become regulars.
Check with your team: How will new team members learn the consultation approach customers already value?
24 of 60 analyzed reviews mention this.
I felt comfortable asking questions and got clear answers without being pushed into extras.
Review 1 · 2026-10-27 · 5 stars
The consultation never felt rushed. We talked through what would work with my natural texture.
Review 3 · 2026-10-26 · 5 stars
We discussed the color in natural light before deciding on the final tone.
Review 8 · 2026-10-24 · 5 stars
Twenty-one reviews praise color that lasts, cuts that grow out well and styles that are easy to manage at home. This is a clearer selling point than simply saying you offer great service.
With each customer’s permission, pair a finished-style photo with their own words about upkeep or lasting results. Use these examples on your website and in consultations. Keep the meaning of their feedback intact.
Suggested lead: Salon ownerTrack progress: Build three permission-approved examples this month. Ask new customers what helped them choose you, and record whether these examples are mentioned.
Why it may help: Specific examples help prospective customers understand what makes the salon worth choosing, while giving the team a clear standard to maintain.
Check with your team: Which services produce the strongest feedback about lasting results and easy upkeep?
21 of 60 analyzed reviews mention this.
This is the most natural my color has looked in years.
Review 2 · 2026-10-27 · 5 stars
The cut looks just as good after washing it myself as it did leaving the salon.
Review 4 · 2026-10-26 · 5 stars
The color still looks rich weeks later, and my cut is easy to style at home.
Review 6 · 2026-10-25 · 5 stars
QCR can use these as starting points after checking the current review and business facts. Nothing is posted automatically.
No reply was included in the review file. Check before posting.
The conditioning treatment was added to my bill, but I was not told its price before I agreed to it.
Suggested reply: Thank you for telling us. You should know the price of any optional treatment before deciding to add it. We would like to review what happened at your appointment and address the charge with you directly. Please contact the salon and ask for the manager so we can help.
Private follow-up: Check the appointment notes and receipt, then speak with the team member who discussed the treatment. Contact the customer privately and agree on an appropriate resolution after confirming the facts.
Based on 60 reviews provided to QCR. This may cover part of your review history. The average for the 60 rated reviews in this report is 4.87 stars; your overall Google rating may differ.
We removed 0 duplicate entries. 0 reviews have no exact date. Counts refer to reviews in this report, not all customers.
AI helps organize the feedback. A QCR team member checks the reviews and advice before sharing it. Customer comments describe their experiences; check your records and talk with your team before deciding what happened. The suggested steps help you try improvements and track progress.
Prepared 2026-10-28 from reviews provided for this report.
The QCR Reputation Score is a proprietary Quality Control Reviews benchmark—not a Google-issued score or search-ranking guarantee.